Questions about editing, removing, or skipping an order.
Unfortunately, at this time, you can only use one payment method per subscription. If you need to use different cards for your subscriptions, you have two options to work around this:. 1. You can create two subscription accounts under different email
Unfortunately, discount codes are not applicable on Subscribe and Save orders. We are unable to stack discounts; therefore, when there is a sale, the discount is only applicable to one-time, full-priced items. The discount will not apply to bundles o
We are happy to assist with instructions on how to skip one month of your subscription. 1. Log into your account by clicking here. 2. Under Active Subscriptions, look for the subscription you'd like to skip. Select Edit Subscription. 3. Click Skip Or
We are happy to assist with instructions on how to remove a product from your recurring subscription. You can remove several items from a subscription by following the steps listed above. If you only have one item in your subscription, you will not h
If you want to change how often you receive your subscription, you can choose between receiving your order every 30 days, 60 days, or 90 days. Note: Changing the frequency of your shipments does not change the next processing date. To reschedule your
You can absolutely update the card connected to your subscriptions!. To confirm that the changes have been made, you can refresh your browser and reference the payment information located on your subscription page. Please keep in mind that our subscr
To change the address for your upcoming subscription order, follow the instructions listed below. Please keep in mind that our subscription orders process in the early hours of the morning on the predetermined day of shipment, so we ask that you upda
If you want to add a product to your next order without subscribing, you can absolutely do this by adding a one-time item. We are happy to assist with instructions on how to remove a product from your recurring subscription. NOTE: If the item you're
You can absolutely change the date of your next subscription shipment!. Please note that this will not change your subscription's frequency. To update how often you receive your subscription, check out this article! If you'd like to pause your next s
If you have more than one subscription that you'd like to combine, you absolutely can make that change! To combine subscriptions you must have more than 1 active subscription on the same frequency, and they must have exactly the same shipping addres