Subscription Questions
Questions about editing, removing, or skipping an order.
Can I use more than one card for my subscriptions?
Unfortunately, at this time, you can only use one payment method per subscription. If you need to use different cards for your subscriptions, you have two options to work around this:. 1. You can create two subscription accounts under different email
Can I use a discount code on a Subscribe & Save order?
Unfortunately, discount codes are not applicable on Subscribe and Save orders. We are unable to stack discounts; therefore, when there is a sale, the discount is only applicable to one-time, full-priced items. The discount will not apply to bundles o
How do I skip one month of my subscription?
You can skip your next scheduled subscription order directly from your account at any time. Skipping an order will pause your next shipment only. Your subscription will remain active, and billing will resume automatically with the following scheduled
How do I remove an item from my subscription?
You can remove items from your subscription directly from your account at any time. Please note that subscription changes must be made no later than the day before your scheduled shipment processing date. You can repeat these steps to remove multiple
How do I change the frequency of my subscription?
You can update how often you receive your physical product subscription directly from your account at any time. Available subscription frequency options may include shipments every 30, 60, or 90 days depending on the product. Please note that subscri
How do I change the payment method associated with my subscription?
You can absolutely update the card connected to your subscriptions!. To confirm that the changes have been made, you can refresh your browser and reference the payment information located on your subscription page. Please keep in mind that our subscr
How can I update the shipping address for my subscription?
To change the address for your upcoming subscription order, follow the instructions listed below. Please keep in mind that our subscription orders process in the early hours of the morning on the predetermined day of shipment, so we ask that you upda
How do I manage items in my subscription?
You can add one-time products, permanently add subscription items, update quantities, swap products, or remove items directly from your subscription settings. Please note that subscription changes must be made no later than 24 hours before your sched
Can I change when my next subscription order ships?
You can absolutely change the date of your next subscription shipment!. Please note that this will not change your subscription's frequency. To update how often you receive your subscription, check out this article! If you'd like to pause your next s
Can I combine multiple subscriptions into one, to save on shipping?
If you have more than one subscription that you'd like to combine, you absolutely can make that change! To combine subscriptions you must have more than 1 active subscription on the same frequency, and they must have exactly the same shipping addres