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Tracking orders, making changes, etc.

How do I return or exchange an item?

Returning and exchanging items is simple!. Click here to see our Refund Policy and start your return.  Have your order number handy and simply follow the prompts!. Just a reminder that anything purchased through our Clearance and Warehouse Deals are

How do I track my order?

When your order is fulfilled and shipped, you will receive a confirmation email that includes a tracking number. If you do not see a confirmation email, be sure you check your Spam and Promotional folders. If the confirmation email ended up in either

How can I cancel my order?

Unfortunately, once an order is placed, it cannot be canceled on the customer's end.  Please reach out to our lovely support team for assistance. Our fulfillment team does fill orders nearly immediately when all items are in stock in an effort to get

My order has already shipped. Can I still cancel?

In order to best serve you, we began processing your order as soon as it was placed. If you have received an email with your tracking information, it is too late to cancel your order. However, if you do not wish to keep your order once it arrives, yo

My order is going to the wrong address. What do I do?

Our orders are fulfilled almost immediately, which is normally a good thing! However, if your order is going to the wrong address, submit an email to our Livingood Daily Support Team and if we can catch the order and change the address, we will!. Ema

I never received my order. What do I do?

First, we recommend checking your tracking number to be sure it was delivered.  The tracking information was emailed to you after your order shipped.  It can also be found by logging in to your account and clicking on the order number in your Order H

What if my order arrived damaged?

If your order was damaged in transit or an incorrect item arrived, please visit our Returns Portal here. Just have your order number handy! Select the item that was damaged and follow the prompts to resolve the issue. Note: Our returns portal will no

Can I split my payment on an order?

Unfortunately, at this time we are not able to split payment on an order.  To use more than one payment method, you will have to place more than one order. The shipping policy would apply as usual to any order.  If your subtotal is $100 or more, your

How do I apply a discount code?

If using a DESKTOP, once you’ve clicked on the cart icon on the top right corner of your screen, review the contents of your cart and click "CHECKOUT." Enter your code in the field marked "DISCOUNT CODE" on the right side of your screen. Click "APPLY

Do you offer free shipping?

We do offer free standard ground shipping to the continental United States for all orders over $99. To meet the $99 minimum, your cart total must be $99 after discounts and before taxes.Shipping AlertWe are seeing some delivery delays, premature deli