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Order Questions

Questions about editing, canceling, or updating your order.

How can I cancel my order?

If you would like to cancel your order after it has been placed, please reach out to our support team here. At this time, customers are unable to cancel an order once it has been placed from their end.Please keep in mind that our fulfillment team fil

Can I cancel an order after it has been shipped?

Unfortunately, once an order has been shipped, we are no longer able to process a cancellation. A shipping confirmation email is sent, including the order's tracking number, so please keep an eye on your email for that message. Please note that carri

How do I update my shipping address?

Our orders are fulfilled almost immediately, which is normally a good thing! If the order has already been processed or has already shipped, we are unable to make any changes or redirect your order. Please keep an eye on the tracking number, and if t

Can I split my payment on an order?

Unfortunately, at this time, we are not able to accept split payments for orders. If you wish to use multiple payment methods, a separate order must be created for each payment method being used.Please be advised that our Shipping Policy will apply a

How do I use my discount code?

If you have a discount code that you’d like to add to add at checkout, follow the steps below to apply your code:. If you’re using a mobile device, click on "Order Summary" to see the items included in your order. Look for the box that says “discount

Do you offer free shipping?

We do offer Free standard ground shipping on orders $99 or greater within the 48 contiguous states. To meet the $99 minimum, your cart total must be $99 after discounts and before taxes.All Hawaii, Alaska, and Puerto Rico orders will have an added fl

What forms of payment do you accept?

We accept the following payment methods on the Livingood Daily Store:- Visa- Mastercard- American Express- Discover- ShopPayUnfortunately, we do not accept Apple Pay, Google Pay, PayPal or Klarna on the Livingood Daily Store at this time. We regret t

What is my gift card balance?

If you have a gift card from Livingood Daily, and you need to check the remaining balance, look no further! To check how much is left on your gift card, click HERE and log into your account. You can also look for the Gift Card section of your Account

Should I use my PO Box or my physical address for my order?

We typically use FedEx, UPS, or USPS for delivery. Unfortunately, there is no way to exclusively choose which carrier we use for specific customers.  However, because the final delivery is made by USPS for most of our orders shipped with Standard shi

How do I log into my account?

We are happy to provide the steps to access or create your online store account!. You can access our store account login page here. If you have not yet created an account, you will need to do that before you can log in (just click "Create Account").

How do I contact your customer service team?

To connect with our customer support team, please send us an email! Even though we are not accepting phone calls at this time, we are here to help you 7 days a week! We do our best to respond to all emails within 2 business days. We try to reserve th

How do I unsubscribe from emails and text messages?

We respect your desire to clean up that inbox! If you want to opt out of our email marketing, you can follow these simple steps:1. Open up an email from us.2. Scroll down to the bottom of the email message.4. Click the “Unsubscribe” button to stop in

Hello

Hi there! We're so excited to be on this health journey with you!!. If you're reading this, you're most likely looking for answers. The good news is you've reached the right place! Click on the category that matches closest to your question:. Lifesty

How do I purchase the Livingood Daily book?

If you're looking to order Dr. Livingood's 21-Day Guide to Experience Real Health (the Amazon-Best Selling book titled Livingood Daily), you can click HERE.

Where can I purchase Livingood Daily products?

You can purchase Livingood Daily products through our online store, our TikTok Shop, Walmart, the Livingood Daily Amazon Store! Please note that you may find that not all of our supplements or flavor variations are available on Amazon. If there is so

Did my Livingood Daily book order go through?

If you want to find out if your free book offer for Dr. Livingood's 21-Day Guide to Experience Real Health went through, you're in the right place! First, thank you so much for your interest in the Livingood Daily Book. We are honored and excited for

Can I pay with check/money order/certified check?

At this time we cannot accept a check or money order. We apologize for the inconvenience, and appreciate your understanding! For more information on what payment methods we currently accept, click here.If you are concerned with entering your payment