Shipping Questions
Questions about shipping status, tracking, etc.
How do I track my order?
Once your order leaves our fulfillment center, you will receive a confirmation email from [email protected] that includes a tracking number (look for an email with the subject: A shipment from order DLG-XXXX is on the way). If you do not see a
What do I do if I never receive my order?
Most orders are delivered within 10 business days. If your tracking has not updated for more than 10 business days while the package is still marked as in transit, you may be eligible for a replacement package in accordance with our Shipping Policy.
What if my order arrived damaged?
The steps you take will depend on the type of damage to your order. If your item arrived with the protective seal broken, opened, or compromised, please use our Returns Portal and follow these steps:. If your package or items were damaged in transit,
How long does shipping take?
Orders typically ship within 1-3 business days. U.S. shipping:. Once in transit, we expect orders shipped with Standard shipping to arrive within 7-10 business days. Orders shipped with Expedited shipping should arrive in 2-3 business days, depending
How long does my book take to ship?
The Livingood Daily book typically ships within 48 hours; however, due to high demand and current world situations, we are asking to allow 7-10 days for delivery. For our international customers, click here for our shipping timeframes based on your
What Are Your Shipping Options and Costs?
We offer free standard ground shipping on orders $99 or greater within the 48 contiguous states. To meet the $99 minimum, your cart total must be $99 after discounts and before taxes. For orders under $99, standard shipping is available for a flat ra
Should I use my PO Box or my physical address for my order?
We typically use DHL, FedEx, UPS, or USPS for delivery. Unfortunately, there is no way to exclusively choose which carrier we use for specific customers. However, because the final delivery is made by USPS for most of our orders shipped with Standar