Chat with a live Support Team Member during the following hours:

Please feel free to reach out to our Support Team via email anytime!

Livingood Daily

<p id="isPasted"><strong>We&apos;re here to help 7 days a week!</strong></p><style type="text/css" id="isPasted">p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica}</style><style type="text/css" id="isPasted">p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica}</style><p><strong>Email Support &#x2192;&#xA0;</strong>Click <a href="https://support.drlivingood.com/en-US/contact?tid=&amp;ADID=&amp;session_time=1764097402&amp;h_ad_id=&amp;_gl=1*7o8h5f*_gcl_aw*R0NMLjE3NTg3NDQzNzIuQ2owS0NRandyYzdHQmhDZkFSSXNBSEdjVzVXRDNYUWVqVzlZdXEzSW9WSWswQ1RQM3NDbU1sNWdia3c5X1JiOXhkcTV4MVB0TVdEWmdTb2FBaTRiRUFMd193Y0I.*_gcl_au*NjQ0NzExMTUxLjE3NTk4NzcyMDg.*_ga*MTczMjM2NTEyOC4xNzYzMDc0MDcz*_ga_J85DHS7D0C*czE3NjQ3Nzc2NTkkbzgkZzEkdDE3NjQ3OTcwMzUkajUwJGwwJGgw#:~:text=Return%2520order-,Contact%2520us,-Full%2520name" class="fr-green fr-strong">HERE</a> to send us an email. We aim to respond within 2 business days.</p><style type="text/css" id="isPasted">p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica}</style><p><strong>Live Chat&#xA0;&#x2192;&#xA0;</strong>Available <strong>Monday-Friday, 8am-8pm EST</strong>. Start a chat by clicking <a href="https://store.drlivingood.com/pages/contact-us#:~:text=8am%252D8pm%2520EST.-,Click%2520here,-to%2520chat%2520with" class="fr-green fr-strong">HERE</a>.</p><p><em>Please note: We are not accepting phone calls at this time.</em></p><hr><style type="text/css" id="isPasted">p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica}</style><p><strong>Our goal is to get you to the right team!</strong>&#xA0;</p><p>We try to reserve our email and chat avenues for support-related inquiries (<em>such as accessing your account and assisting with orders</em>).&#xA0;</p><p>Our support team is not medically trained to answer health questions, and we would never want to guide you improperly!&#xA0;</p><p>The Health Coaches and Dr. Livingood spend their time in the Facebook Challenge group, which is why we want to guide you to the proper place to get your questions answered!&#xA0;</p><style type="text/css" id="isPasted">p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica}</style><p>We want to ensure you get the <em>right guidance from the right peopl</em>e!</p><hr><style type="text/css" id="isPasted">p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica}</style><p><strong>Need help getting support in the Facebook Crews?</strong></p><p>Just include &apos;#coach&apos;, &apos;coach&apos; and/or &apos;question&apos; in your post, and they will get an alert that there is a question and help you! If you&apos;re not a Member but are interested in joining, click <a href="https://go.drlivingood.com/lifestyle-membership-1" target="_blank" rel="noopener noreferrer" class="fr-green fr-strong">HERE</a> to learn more!&#xA0;</p><hr><p>If you&apos;re looking for answers related to an order or account information, we recommend some of the following Help Center Articles:&#xA0;</p><p><a href="https://support.drlivingood.com/en-US/what-products-do-you-recommend-723146" target="_blank" rel="noopener noreferrer">What products do you recommend?</a></p><p><a href="https://support.drlivingood.com/en-US/how-do-i-return-or-exchange-an-item-280817" target="_blank" rel="noopener noreferrer">How do I return or exchange an item?</a></p><p><a href="https://support.drlivingood.com/en-US/how-can-i-cancel-my-order-280958" target="_blank" rel="noopener noreferrer">How can I cancel my order?</a></p><p><a href="https://support.drlivingood.com/en-US/did-my-livingood-daily-book-order-go-through-280971" target="_blank" rel="noopener noreferrer">Did my Livingood Daily book order go through?</a></p>

We're here to help 7 days a week!. Email Support → Click HERE to send us an email. We aim to respond within 2 business days. Live Chat → Available Monday-Friday, 8am-8pm EST. Start a chat by clicking HERE. Please note: We are not accepting phone call

How do I contact your support team?

Order Questions

Where are your ingredients from?  Where are your products manufactured?

What do I do if I received an expired supplement?

Do you have samples of your Livingood Daily products?

What products do you recommend?

Why does my order have a Prop 65 warning?

Where can I find answers to my health questions?

Will warmer temperatures damage my order in transit?

Why is my Collagen + Multi clumping at the bottom of my cup?

Product Questions

How can I cancel my order?

Can I cancel an order after it has been shipped?

How do I update my shipping address?

Can I split my payment on an order?

How do I use my discount code?

What forms of payment do you accept?

What is my gift card balance?

How do I log into my account?

How do I contact your customer service team?

How do I unsubscribe from emails and text messages?

Hello

How do I purchase the Livingood Daily book?

Where can I purchase Livingood Daily products?

Did my Livingood Daily book order go through?

Can I pay with check/money order/certified check?

How long do I have to use my store credit?

How do your sales work?

What is Shop Pay and How Does it Work?

How do I Register for the Livingood Approved Masterclass?

Can I use more than one card for my subscriptions?

Can I use a discount code on a Subscribe & Save order?

How do I skip one month of my subscription?

How do I remove an item from my subscription?

How do I change the frequency of my subscription?

How do I change the payment method associated with my subscription?

How can I update the shipping address for my subscription?

Can I add an item to my subscription?

Can I change when my next subscription order ships?

Can I combine multiple subscriptions into one, to save on shipping?

Subscription Questions

What is a Lifestyle Membership?

Can I upgrade my Lifestyle Membership?

How do I cancel my Lifestyle Membership?

How do I take advantage of the Lifestyle Trial?

How do I know if my order went through for the Lifestyle Trial?

When does my Lifestyle Trial begin and end?

Will I automatically be subscribed to a Monthly Membership when my Trial ends?

How do I manage my new Lifestyle Membership subscription?

Where is the Livingood Daily Lifestyle Member's Area?

Lifestyle Membership Questions

How do I track my order?

What do I do if I never receive my order?

What if my order arrived damaged?

How long does shipping take?

How long does my book take to ship?

Do you offer free shipping?

Should I use my PO Box or my physical address for my order?

Shipping Questions

How do I return or exchange an item?

Where is my refund?

What if I make a return on a purchase made through installments with Shop Pay?

Refunds/Returns Questions

Where is the Make Nutrition Simple Course I ordered?

Where are my digital downloads?

Will Dr. Livingood be a guest on my podcast, show, or come to my event?

Can I schedule an appointment or consultation with Dr. Livingood?

Can I get the Livingood Daily Book as an e-book or audiobook?

Online Resources Questions

How do I join the Facebook Challenge Crews?

Can I participate in the Challenge Crew without a Facebook account?

What’s included in the Facebook Challenge Crews?

Access a Challenge Questions

How do I contact your customer service team?Updated 8 days ago