How do I return or exchange an item?Updated a month ago
Returning and exchanging items is simple!
Click here to see our Refund Policy, or here and start your return or exchange (Just make sure to have your order number handy!).
If you received an extra or wrong item, click here and make the following selections to ensure you’re taken care of when going through the process:
1. Select the item you did not receive
2. Indicate the Reason you’re returning: I received the wrong item
3. Type in the item you received in error, and click Continue
4. Select Return Item, then Continue with Return
5. Choose between selecting a new item to order now, or select Continue with return
6. Follow the remaining prompts to complete the request.
If your items were damaged in transit, you can use our Claims Page (here) to receive support! Keep in mind, you will need to submit a photo if possible of any items that arrived damaged.
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Just a reminder that anything purchased through our Clearance and Warehouse Deals are final sale items and cannot be returned.