Once your order leaves our fulfillment center, you will receive a confirmation email from support@drlivingood.com that includes a tracking number (look for an email with the subject: A shipment from order DLG-XXXX is on the way). If you do not see a

How do I track my order?

We are disappointed to hear that you haven't received your order. If your order is stuck in transit, typical shipping for our products is within 10 business days. If your order has been in transit for more than 10 business days and you do not see any

What do I do if I never receive my order?

If your item arrived with the safety seal broken or opened, click here and make the following selections to ensure you’re taken care of when going through the process:1. Select the item that arrived damaged2. Have you removed the protective seal or o

<p id="isPasted" style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><style type="text/css" id="isPasted"></style>If your item arrived with the safety seal broken or opened, click&#xA0;<a target="_blank" href="https://livingooddaily.loopreturns.com/#/?tid=&amp;ADID=&amp;session_time=&amp;h_ad_id=&amp;tid=&amp;ADID=&amp;session_time=1743026987&amp;h_ad_id=">here</a> and make the following selections to ensure you&#x2019;re taken care of when going through the process: 1. Select the item that arrived damaged 2. Have you removed the protective seal or opened this product? Yes 3. Click continue on the next screen. 4. Why are you returning this item? Choose Item was Damaged 5. Please tell us more. Choose Manufacturer Damaged 6. Choose between selecting a new item to order now, or select Continue with return 7. Follow the remaining prompts to complete the request. If your items were damaged in transit, you can use our Claims Page (<a target="_blank" href="https://store.drlivingood.com/pages/navidium-claim-page">here</a>) to receive support! Keep in mind, you will need to submit a photo if possible of any items that arrived damaged.

What if my order arrived damaged?

Orders typically ship within 1-3 business days. U.S. shipping:. Once in transit, we expect orders shipped with Standard shipping to arrive within 7-10 business days. Orders shipped with Expedited shipping should arrive in 2-3 business days, depending

How long does shipping take?

The Livingood Daily book typically ships within 48 hours; however, due to high demand and current world situations, we are asking to allow 7-10 days for delivery.  For our international customers, click here for our shipping timeframes based on your

How long does my book take to ship?

We do offer Free standard ground shipping on orders $99 or greater within the 48 contiguous states. To meet the $99 minimum, your cart total must be $99 after discounts and before taxes.All Hawaii, Alaska, and Puerto Rico orders will have an added fl

Do you offer free shipping?

We typically use DHL, FedEx, UPS, or USPS for delivery. Unfortunately, there is no way to exclusively choose which carrier we use for specific customers.  However, because the final delivery is made by USPS for most of our orders shipped with Standar

Should I use my PO Box or my physical address for my order?

Chat with a live Support Team Member during the following hours:

Please feel free to reach out to our Support Team via email anytime!

Livingood Daily

Questions about shipping status, tracking, etc.

Shipping Questions

Where are your ingredients from?  Where are your products manufactured?

What do I do if I received an expired supplement?

Do you have samples of your Livingood Daily products?

What products do you recommend?

Why does my order have a Prop 65 warning?

Where can I find answers to my health questions?

Will warmer temperatures damage my order in transit?

Why is my Collagen + Multi clumping at the bottom of my cup?

Product Questions

How can I cancel my order?

Can I cancel an order after it has been shipped?

How do I update my shipping address?

Can I split my payment on an order?

How do I use my discount code?

What forms of payment do you accept?

What is my gift card balance?

How do I log into my account?

How do I contact your customer service team?

How do I unsubscribe from emails and text messages?

Hello

How do I purchase the Livingood Daily book?

Where can I purchase Livingood Daily products?

Did my Livingood Daily book order go through?

Can I pay with check/money order/certified check?

How long do I have to use my store credit?

How do your sales work?

What is Shop Pay and How Does it Work?

How do I Register for the Livingood Approved Masterclass?

Order Questions

Can I use more than one card for my subscriptions?

Can I use a discount code on a Subscribe & Save order?

How do I skip one month of my subscription?

How do I remove an item from my subscription?

How do I change the frequency of my subscription?

How do I change the payment method associated with my subscription?

How can I update the shipping address for my subscription?

Can I add an item to my subscription?

Can I change when my next subscription order ships?

Can I combine multiple subscriptions into one, to save on shipping?

Subscription Questions

What is a Lifestyle Membership?

Can I upgrade my Lifestyle Membership?

How do I cancel my Lifestyle Membership?

How do I take advantage of the Lifestyle Trial?

How do I know if my order went through for the Lifestyle Trial?

When does my Lifestyle Trial begin and end?

Will I automatically be subscribed to a Monthly Membership when my Trial ends?

How do I manage my new Lifestyle Membership subscription?

Where is the Livingood Daily Lifestyle Member's Area?

Lifestyle Membership Questions

How do I return or exchange an item?

Where is my refund?

What if I make a return on a purchase made through installments with Shop Pay?

Refunds/Returns Questions

Where is the Make Nutrition Simple Course I ordered?

Where are my digital downloads?

Will Dr. Livingood be a guest on my podcast, show, or come to my event?

Can I schedule an appointment or consultation with Dr. Livingood?

Can I get the Livingood Daily Book as an e-book or audiobook?

Online Resources Questions

How do I join the Facebook Challenge Crews?

Can I participate in the Challenge Crew without a Facebook account?

What’s included in the Facebook Challenge Crews?

Access a Challenge Questions