Refunds/Returns Questions
Questions about returning your order for a refund or exchange.
How do I return or exchange an item?
Returning and exchanging items is simple!Click here to see our Refund Policy, or here and start your return or exchange (Just make sure to have your order number handy!).If you received an extra or wrong item, click here and make the following select
Where is my refund?
If you do not see the refund posted after that timeframe, we recommend contacting your bank or payment provider directly for additional information. If you used Shop Pay Installments and still have remaining payments on your plan, your future install
What if I make a return on a purchase made through installments with Shop Pay?
Click here to see our Refund Policy. If your order is eligible for a refund, the process of requesting a refund should be no different than if you used another payment method. After your refund is processed, the refund amount will be applied to your