What do I do if I received an expired supplement?Updated 7 days ago

The date printed on the bottom of the supplements will read one of three ways:

MFG xx/xx - manufacture date (Chocolate Plant Collagen (Bag), Basic Lemon Lime & Strawberry Lemonade Electrolytes (Bag), Basic Vanilla & Chocolate Collagen (Bag), Basic Greens Original (Bag))

BB xx/xx - best by date (Livingood Daily Bars, Peanut Butter Bars, & Coffee (Whole Bean, Ground, Decaf))

EXP xx/xx - expiration date (all other products)

All Livingood Daily supplements are good for at least 3 years.

Since the bars are a food item, we are required to label them differently, but they will taste best if eaten by the best-by date. We do recommend storing all supplements in a cool, dark place away from heat or moisture.

If you received a supplement that no longer meets the details listed above, we are disappointed to hear of your quality issue. Per our Refund Policy, we would be happy to issue you store credit. Simply click HERE, and enter your email and order number. Then, select the product you would like to receive a store credit for, and we will send it to you via email.  
 
Please be sure to choose the following selections:
• Have you removed the protective seal or opened this product? Yes
• Click continue on the next screen.
• Why are you returning this item? Choose Item was Damaged
• Please tell us more. Choose Manufacturer Damaged


Please note that if you placed your order directly on Amazon's website, you'll need to reach out to them for assistance with your order. If you go through your order in your account and it is denied, please email Amazon. This will bypass the automation and put you in touch with an Amazon Customer Service Agent so they can help further.