How do I take advantage of the $1 Lifestyle Trial?
You can simply follow THIS LINK to the $1 Lifestyle Trial offer... we would be happy to have you join us!!
How do I know if my order went through for the $1 Lifestyle Trial?
If you are unsure if your order went through then you can check the following:
- Email - after your order is complete you will receive an email confirmation and details of your order. If you do not see that please be sure we are not heading to your spam or promotional folders!
- Check your financial account - check your card or bank account to be sure that the order did process.
If you do not see 1 or 2 and you are having trouble ordering we recommend opening the link in a different browser (Google Chrome, Safari, Mozilla Firefox, or Internet Explorer) as most times that fixes the problem.
When can I start the Challenge?
We start a new Crew Challenge every 4 weeks! To prevent confusion dropping you into the middle of a Challenge we do like you to have time to dig around your Members Area and get familiar with the Challenge before we begin and you start experiencing real health! For this reason, once you register you will receive all pertinent information as well as the link to direct you to join the appropriate Crew!
When does my Trial begin and end?
Your Trial starts the day that you process your order. You get immediate access for 30-days access to the Members Area! This allows you to get started right away instead of waiting for the next Challenge to begin! Dig around, learn where things are and start learning about health now! If your 30-day Trial is up before the Challenge you are participating in, you will still be able to complete the Challenge! We would never boot you from a Challenge 😉
When does my subscription start processing once my Trial is complete?
Once your 30-days have concluded your account will begin processing and charging your subscription for the Monthly Lifestyle at $27 every 30-days.
How do I manage my new subscription?
You can manage your subscription by logging into your account!
If you have not already created an account, you would first want to do that! You should have received a link to do so (this may be in your spam/promo folder) but if you don't see that you can simply go to store.drlivingood.com, click on Account and from this page you have the CREATE ACCOUNT button.
The same holds true if you have already created an account and chose a password but do not remember your password. You can come to this page and click FORGOT YOUR PASSWORD.
*Note: if you have not previously created an account and password, the FORGOT YOUR PASSWORD link will not work as you do not have a password to reset.
I do not have Facebook, how can I participate in the Challenge?
For the Challenge itself, you would need to have a Facebook account to participate. Some of our team members are with you here! They only have a Facebook account for Challenge purposes and they think it's so worth it! You can still get great use out of the Trial and Lifestyle in the Members Area which is not on Facebook!
Where can I find the Lifestyle Members Area?
You should have received an email shortly after purchasing that directs you to activate your account so you can start utilizing the amazing resources housed here! However, if you missed that, no worries! You can actually just navigate to the online store HERE.
You can also check out THIS FAQ on accessing your Members Area if you need a little more guidance!
How do I track my order, manage my Store Account, Subscriptions, etc.?
You can visit our Support Page here for step-by-step directions for all things related to your Store Account, recent purchases, and manage your subscriptions.
I added books or supplements to my $1 Trial order, can they ship with my subscription order coming up?
Unfortunately, orders placed through the $1 Lifestyle Trial cannot be combined to ship with other orders, including your subscription order.
I would like to add more supplements to my order to take advantage of the free shipping?
Unfortunately, we are not able to add other items to your order. If you are wanting to purchase any products outside of what is offered you would need to go over to the store to purchase additional items!