How do I register for the Make Food Simple Masterclass?
You can simply follow this link to register for the Make Food Simple Masterclass here, click on the green button (below the video of Dr. Livingood) to move forward where it will ask for your name and email.
If you are having trouble getting registered, check the settings on your device. If you have a pop-up blocker enabled it will prevent the registration window from popping up. You will need to disable that setting to get registered.
How do I know if my registration and/or supplement order went through for the Make Food Simple Masterclass?
If you are unsure if you are registered for the Make Food Simple Masterclass or if your supplement order went through then you can check the following:
- Email - after your order is complete you will receive an email confirmation and details of your order. If you do not see that please be sure we are not heading to your spam or promotional folders!
- Check your financial account - check your card or bank account to be sure that the order did process.
If you do not see 1 or 2 and you are having trouble ordering we recommend opening the link in a different browser (Google Chrome, Safari, Mozilla Firefox, or Internet Explorer) as most times that fixes the problem.
What if I cannot watch the Make Food Simple Masterclass live?
Not a problem! Each day’s Make Food Simple Masterclass will be sent to your email entered during registration! You can watch each day as you receive it through the link in your email. If you don't see the email, please check your spam/promo folder.
Will there be replays of the Make Food Simple Masterclass?
At the end of each Live Masterclass, you'll have until the next day at Noon EST to watch the replay. To be notified about those replays, be sure to register through THIS LINK!
How do I track my order, manage my Store Account, Subscriptions, etc.?
You can visit our Support Page here for step-by-step directions for all things related to your Store Account, recent purchases, and manage your subscriptions.
I added the Greens or Collagen to my order but I want a different flavor. How can I change the flavor?
All flavors of Collagen and Greens were available through the offer so we are unable to change the flavor of what is on your order. If you have selected the subscribe & save option, you can change your flavor moving forward once it uploads into your subscription account. If you need assistance making changes to your subscriptions, you can check out this article which has all the information you need to make changes. 🙂
Can this order ship with my subscription order coming up?
Unfortunately, orders placed through the Make Food Simple Masterclass cannot be combined to ship with other orders, including your subscription order.
Where can I find the downloadable PDFs offered when I registered for the Make Food Simple Masterclass?
Those downloads were sent to your email! Please check your spam/promo folder if you don't see them.
I would like to add more supplements to my order to take advantage of the free shipping?
Unfortunately, we are not able to add other items to your order. If you are wanting to purchase any products outside of what is offered you would need to go over to the store to purchase additional items!