Our goal is that you, as the customer, would be able to make any and all changes you'd like on your monthly Subscriptions. So for that reason, you are in control of your subscription meaning you can cancel or manage your account without the help of our support team.
How Do I Manage/Cancel A Subscription (Desktop)?
How Do I Manage/Cancel A Subscription (Mobile Phone)?
How Do I Update My Billing Information?
How Do I Update My Shipping Information?
How do I Get Free Shipping?
Why Did My Subscriptions Process In Multiple Orders?
Accessing Your Subscription Account (Desktop)
- Go to Livingood Daily Store and click the "Login" button at the top of your screen.
- Log in using the account information you used at checkout. Need help logging into your Store Account? Simply CLICK HERE for step-by-step instructions or for troubleshooting tips.
- Once you are inside your account, click the "MANAGE SUBSCRIPTIONS" button on the upper left-hand side of the screen.
- You can now manage/update your subscription as pictured below!
- To add a new subscription, simply click "ADD PRODUCT". Select the supplement you'd like to add to your subscriptions. Confirm how many you'd like to receive and how often and confirm by hitting "ADD PRODUCT" one more time.
- To cancel a subscription, simply click on "CANCEL" to the right of the particular supplement. You will be prompted to confirm you are wishing to cancel. The last confirmation window and give you the option to simply delay your next subscription or you can hit the final "CANCEL MY SUBSCRIPTION" to completely remove it.
Accessing Your Subscription Account (Mobile Phone)
- Go to Livingood Daily Store and click
in the upper right hand corner if on a mobile device. - Log in using the account information you used at checkout. Need help logging into your Store Account? Simply CLICK HERE for step-by-step instructions or for troubleshooting tips.
- Once you are inside your account, click the "MY ORDERS" button at the top of your screen and then "MANAGE SUBSCRIPTIONS".
- You can now manage/update your subscription when you scroll to the right of each subscription and click "EDIT".
- To add a new subscription, simply click "ADD PRODUCT". Select the supplement you'd like to add to your subscriptions. Confirm how many you'd like to receive and how often and confirm by hitting "ADD PRODUCT" one more time.
- To cancel a subscription, simply click on "CANCEL" to the right of the particular supplement (may have to scroll right if it does not appear on your screen). You will be prompted to confirm you are wishing to cancel. The last confirmation window and give you the option to simply delay your next subscription or you can hit the final "CANCEL MY SUBSCRIPTION" to completely remove it.
How Do I Get Free Shipping?
You can take advantage of free shipping each month by making sure your subscription order subtotal equals $100+.
Why Did My Subscriptions Process In Multiple Orders?
If you receive multiple confirmation emails with your monthly subscription order shipping separately then you have added products under multiple "ADDRESS IDs". You simply need to combine all of your orders and place them under one "ADDRESS ID" so they do not all ship separately.
If you need further assistance with your subscription, simply submit an email for assistance by CLICKING HERE and our amazing Livingood Daily Team will gladly help you access your account.
Shipping Alert
Due to COVID-19, we are seeing some delivery delays, premature delivery confirmations and package tracking issues with Fedex/USPS. Livingood Daily is still fulfilling orders in a timely manner, typically within 1-3 business days. However, there may be some delays and/or inconsistencies with the carriers. Once a package leaves Livingood Daily, we have no control over delivery times, delays, updates, tracking information or delivery confirmation and because of this we cannot refund or replace orders that are subject to loss or theft. We thank you for your understanding and your support of Livingood Daily.